Realising the Promise of AI: Ethics in the Era of Data-driven Business | Techsauce

Realising the Promise of AI: Ethics in the Era of Data-driven Business

At the main stage of the Techsauce Global Summit 2018, Jarom Britton, Regional Attorney -Health, Education & Public Sector, Asia for Microsoft, Singapore gave the audience an in-depth look at the revolutionary mark that AI will and is having on Industries across the board.

AI could potentially be the most influential and meaningful piece fo technology the human race has ever developed.

AI really is a set of tools that helps us understand the world better, whether that is in text or video, compile mass amounts of Data while condensing the algorithms of the data into useful pieces of information.

Accenture predicted that by the year 2025 AI could help to double economic growth and human productivity by 40%.

AI has the potential to revolutionize and deal with many problems that society and industries face, whether its education or environmental problems that we face. Microsoft made 50 million dollars from its AI human initiative program to help solve some of the bigger problems faced by the world today. The United Nations have also developed programs for developing countries to help them push forward for their 2030 accelerator agenda for sustainability energy.

AI is progressing the agenda of feeding the world by 2030 by enabling the integration of technology into the Agricultural industry.

With my experience at Microsoft, we remain focused on putting humans at the centre of AI to make it available to everyone. Microsoft is interested in creating building blocks that enable entrepreneurs and businesses develop and find solutions to challenges that companies and industries need to address.

AI can provide tools that help to solve the problems that society face.

Is AI the saviour or the destroyer?

The fundamental problem that AI can solve will take a long time to solve and requires input from business owners, industry experts and entrepreneurs alike to push the agenda of AI forward.

Everyone needs to get involved to kick-start the debate and discussion of how we can all implement and improve industries through AI.

What can we do to design AI that earns peoples trust? It's only when people have the right information and feel secure that they will adopt the technology. People will only use technology that they trust.

There are 6 principles to take into consideration:

Fairness

As we rely on AI to develop industries we need to make sure that the outcomes are fair. We need people who can devise tools to eliminate biased data and create fairness in the data that AI collects. It also needs to be subject to human review to make sure the outcomes are less unequal and fair.

Reliability and Safety

People need to trust the solution. We need to make sure the training is beneficial and extensive with different influencers and monitor the security with humans integrated and to take over if need be to protect the system if need be.

Privacy and security

This is one of the most important aspects if we take into consideration the health system for example where data must be kept completely secure. We need to provide transparency and control over the data to provide against attacks and anonymise the data and train the data to become extra secure to tightly secure the information.

Inclusiveness

AI is developing inclusion for people with vision impairments to be able to see the world better and we need to make sure that AI doesn't exclude people and AI can continue to be an enabler for people.

Transparency

Information needs to be transparent to explain the intellectual space and patent the technology that they develop.

Accountability

They need to be accountable for how their systems operate. We need to set standards that are extremely high which promote the values that society set. Microsoft has created the 'Ethor Committee' which is from areas of the company to assess the principles of AI for the company.

The way in which we live is changing dramatically and we need to address the implications of AI as it is going to be a disruptor but it doesn't need to be a negative one. We need to change the way the employment landscape is developed. It needs to be a system of lifelong learning and develop skills that keep them employed as AI integrates into the workforce. It's going to affect everyone from all aspects of society.

We need to make data available and training for all involved to create a regulatory environment that both fosters AI and at the same time empowers us all that we face as a collective society.

Bio of Jarom Britton

Regional Attorney - Health, Education & Public Sector, Asia at Microsoft

 

Jarom is an internationally focused in-house corporate attorney based in Singapore. He currently leads the Microsoft commercial legal team's efforts in driving digital transformation of health, education and public sector customers in Asia-Pacific. He is also Microsoft's regional legal expert on intellectual property and artificial intelligence.

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