• Ally delivers AI-powered human risk management solutions, preventing cyber breaches
• 59% of CTOs see human error as the main security threat to their business
• Series A funding early 2022

Singapore-based cybersecurity company Right-Hand has expanded to the United States and Australia. The Software-as-a-Service (SaaS) cybersecurity firm provides human risk management solutions to companies across the education, finance, technology and government sectors. Now with several dozen enterprise customers and hundreds of thousands of users across these three markets, Right-Hand is preparing to raise its Series A round in early 2022.

Its customers in the US include Western Alliance Bank, one of the country's top-performing banks, and EdTech platform Turnitin. Australian customers include Western Australia's regional electricity supplier Horizon Power, and the leading global eGift card platform Prezzee. In Singapore, the National University of Singapore, and digital platform Sleek, are using Right-Hand’s solutions to prevent human-induced cyber breaches. 

Theo Nasser, Chief Executive Officer, Right-Hand said “Employees are the leading cybersecurity threats for businesses in Singapore, the US and Australia because they lack the right tools and incentives to recognize and prevent data breaches. Businesses need to equip their employees with the right tools to deal with day-to-day cyber challenges. These tools can significantly improve the entire organisation’s ability to reduce cyber breaches in a very short period of time.” 

“Our solutions help organisations measure employee risks based on their online behaviours. Our artificial intelligence-enabled platform recognizes an employee’s knowledge gaps and risks, and nudges the employee in real-time, to help prevent them from falling for phishing attacks, business email compromise, password theft, and other types of attacks,” added Theo. 

The ongoing pandemic has caused a spike in cyber threats. COVID-19 made remote working the norm for businesses globally. That will be the norm even in the post-COVID-19 world. This “new normal” creates new and dangerous cybersecurity risks and challenges, especially with remote users. EY's 2021 Global Information Security Survey revealed that 48% of APAC businesses are concerned about their company's ability to manage security threats.

Ally – AI analysis, behavioural analytics, and real-time interventions

Since its launch in 2019, Right-Hand has launched several solutions that help companies measure and reduce cyber risks caused by human error, while incorporating AI automation and gamification to deliver knowledge that sticks, strengthening organizational cyber behaviour.  

Its most recent product Ally, for which Right-Hand has filed a patent, is a mobile and web application that delivers autonomous and personalized employee training based on a user’s individual behaviours and knowledge gaps. 

Customer surveys found that 90% of employees prefer Right-Hand’s Ally solution to a traditional training or e-learning module due to its interactivity. Using artificial intelligence, Ally autonomously intervenes via push notifications to its mobile and web app to proactively help employees avoid security incidents and adopt better security behaviours.  With AI-enabled gamified experiences, Right-Hand enables organizations to improve company-wide cybersecurity culture. 

This sentiment was shared by one of Right-Hand’s customers, Victor Vinogradov, Chief Information Security Officer of Western Alliance Bank, who said, “Ally is unique to what I’ve observed in the security awareness industry. Most solutions deliver brush stroke training campaigns for all users, but Ally created unique curriculums for each user based on what they needed to know.  Ally is engaging, different, flexible, automated, device agnostic and aligns with our goals to be a cutting-edge bank that both find ways to accommodate and empower our people while utilizing technology to stay a step ahead of the evolving threat landscape.”

The demand for employee awareness to reduce human-induced cyber breaches will continue to grow. According to Herjavec Group the security awareness market will reach US$10 billion by 2027. It also states that employee training is the best ROI on cybersecurity investments for organizations globally over the next 5 years.

Human error due to lack of training and awareness during the pandemic is the leading security threat globally. STX Next’s 2021 Global CTO Survey revealed that 59% of CTOs see human error as the main security threat to their business, alongside ransomware (49%) and phishing (36%).  Ally’s roadmap aims to further tackle this problem by integrating with tools like Slack and Microsoft Teams, along with other security platforms, to provide a more comprehensive vantage point into employee behaviours and decisions.  

In March 2020, Right-Hand raised US$1,000,000 (SGD$1,400,000) in Seed funding. The seed round was led by Atlas Ventures, a Singapore-based early-stage VC fund. Other investors included: SGInnovate, an investment firm backed by the Singapore Government, and Entrepreneur First, a leading talent investor that provides expertise to individuals to develop technology companies. 

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About Right-Hand Cybersecurity
Right-Hand is a Singapore based cybersecurity firm that provides SaaS solutions for enterprises to personalize and automate their employee awareness programs to reduce human risk, build cyberculture and meet compliance standards more effectively. Right-Hand’s solutions are offered complimentary to traditional perimeter defence technologies, like email security platforms or firewalls, due to its people-centric approach.

For more information about Right-Hand and Ally, please visit, https://right-hand.ai/ and https://right-hand.ai/ally/